Deck Restoration

Exterior Wood Care, Inc.

Welcome to Exterior Wood Care Inc

Welcome to Exterior Wood Care Inc, F/K/A Deck Plus Plus LLC. We are expert craftsmen in restoring, refinishing, and preserving exterior wood since 2005. We work with all types of wooden materials:

Cedar, Exotic Hardwood, Redwood, Pressure Treated

As a part of restoration, or maintenance process, we DO strip and neutralize the wood surface, use light chemical pressure washing, staining and sealing. We also sanding decks and other horizontal surfaces. We DON’T build new, or rebuild old decks, but we can replace a few deck boards at your request

We’re completely bonded and insured. Washington business license EXTERWC893J1

Please  contact us via the following form, and we’ll get back to you shortly:



If you don’t like computers, and don’t use email at all, please give us a call at  (206) 355-3838


 

Booking August – September of 2017

We have just few spots left for the season. Also, it might take us awhile to get to you with on-site estimate. If you know the size of your deck, the footage of the handrails, the name of the product was applied last, we can do a pretty accurate bulk estimate over email.

Sealing fence under the rain

We all know, we have a terrible year with this crazy weather. We already lost almost two months of our short season, when we can actually seal the exterior wood. We don’t work, because we are the good guys.

Take a look at our competitor, sealing the fence under the rain.

 

Click to the picture to see a short video.

 

We started on-site estimates for the season of 2017

2016

if your handrails are painted

If you’ve got the handrails on your deck painted it is not real good by our book, but it’s not the end of the world.

Unfortunately, we can not restore it to beautiful natural looking wood. Our wood strippers will not work, because it designed for sealers and stains, and sanding will not work, because there is no way to get a sander down to every surface.
Here what you should do:
 – Get a good painter contractor.
 – Make sure, they prepare surface properly. They should pressure wash the handrails with house cleaner and bleach, scrub all pilled paint, then apply a nice paint, or solid stain with the color of your choice.
 – Make sure you’ll keep about a gallon of this stuff. If vertical will last about 8-10 years, top of the handrails will ware out twice faster. You’ll need to re-touch the top of the handrails sometime in the middle of this cycle.
 – And never ever use paint or latex-acrylic stain on horizontal surface of your deck.


IMAG0424

First project 2016 is completed

We love this deck at Mercer Island. Natural Cedar tone on clear cedar. Beutiful, isn’t it?


Natural Cedar tone


Tip from ExWoCare: The optimal temperature for the most sealers and stains to apply is between 75 and 85 degrees Fahrenheit


10 years in business

Exterior Wood Care, Inc, F/K/A Deck Plus Plus, LLC is celebrating it’s 10th anniversary this month!
Hundreds of projects, hundreds of happy customers, great reviews on the Internet.

10 years clients map

2014 Showcases

PANO_20140915_162349

IMG_20140521_123820 IMG_20140522_144104 IMG_20140522_175956 IMG_20140529_155123 IMG_20140601_155455 IMG_20140607_171728 IMG_20140717_164226 IMG_20140728_171442 IMG_20140802_151724 IMG_20140905_173439 IMG_20140909_144104 IMG_20140423_134235 IMG_20140430_165655 IMG_20140515_101910 IMG_20140515_170204

 

Defurring (light sanding) wooden surfaces

If chemical are used during deck restoration, wood might fur. Some companies coat it as is, other sand the wood. We use something different – defurring with nylon brush. It’s fast and beautiful, see for yourself (right side the wood is defurred)

defurring deck

Dock and barge at Pine lake project

IMG_20140604_123708 IMG_20140604_123741 IMG_20140604_133328 IMG_20140607_113855 IMG_20140607_164932 IMG_20140607_171713 IMG_20140607_171728

May 2014

Just another day at work.

Medium size deck needed a little love

IMG_20140502_104225

 

Cleaned and ready for sealer

IMG_20140502_131317

 

Ipe deck

IMG_20140508_115057

 

Cleaned…

IMG_20140508_130104

 

Pretty large project with balcony and nice furniture set sealed in Dark Walnut

IMG_20140515_101910

 

This deck was restored by our company 3 years ago. I proud we use a sealer this quality

IMG_20140521_110957

 

Cleaned and ready for another 3 years

IMG_20140521_123759

We’re booked for a month and a half ahead, but there is still time to order our service.

Desk Restoring went wrong

It’s very important to do the job right by the book. If  it’s deck restoration, it’s even more important. We stopped any restoration projects on September 15 last year. This spring we had a couple of requests for estimates from home owners, who got in a little trouble after work was done too late in the last fall by other companies.
This deck is ruined. It’ll cost a lot to redo it, much more, then original job:

IMG_20140423_174327IMG_20140423_174318IMG_20140423_174312

Cedar deck restoring in Seattle

A nice cedar deck needed a little attention. Good quality cedar was sealed a number of years ago with teak oil…

 

cedar deck before 1 cedar deck before 2 cedar deck before 3

 

After few hours of chemical cleaning it looks much better…

 

cedar deck after 1 cedar deck after 2 cedar deck after 3

 

Sealing with Pecan tone in few dry days…

 

IMG_20140430_165655IMG_20140430_165646

 

 

2013 Showcases

deck cleaned and prepaired

deck cleaned and prepaired

dark walnut on cedar deck

dark walnut on cedar deck

natural cedar on cedar

natural cedar on cedar

mahogany sealer on cedar

mahogany sealer on cedar

pecan on cedar deck

pecan on cedar deck

superdeck parker on cedar gates

mahogany sealer on newer cedar deck

pecan closeup simply beautiful

pecan on multilevel cedar deck

deck preparation

mahogany on cedar deck

prep of newer cedar deck for sealing

author

pecan on covered cedar deck

 

First 2013 Project

We start this season with a real cool project – restoring a deck after 5 years. It was a real pleasure to see how our sealer performs.
We restored this deck in 2008, it looked like this in 2013:

IMAG0326 IMAG0327 IMAG0328

The sealer we’re using is pigmented oil. Similar sealer from other manufacturers will last 12-18 months, our sealer doesn’t look like new after 5 years being out on North-West, but still protects the wood! We’re talking a lot of moister, two large dogs, big trees around… I believe we use the best product available on USA market. For more info visit out other site 

After two days of hard work the deck is clean and beautiful again:

IMAG0329 IMAG0330 IMAG0331

 

2012 Showcases

Cleaned Ipe Deck Close-up

Cleaned Ipe Deck Close-up

Ipe Deck After Washing

Ipe Deck After Washing

Large Custom Made Cedar Deck Project

Large Custom Made Cedar Deck Project

Cedar Bench and Cedar Deck After Cleaning

Cedar Bench and Cedar Deck After Cleaning

Natural Cedar Sealer on Cedar Deck

Natural Cedar Sealer on Cedar Deck

Cleaned Ipe is Very Bright and Light is Ready for Sealer

Cleaned Ipe is Very Bright and Light is Ready for Sealer

Ipe Deck Washed with Chemicals

Ipe Deck Washed with Chemicals

Teak Furniture Sealed Natural Cedar Tone

Teak Furniture Sealed Natural Cedar Tone

View Deck at Issaquah

View Deck at Issaquah

Natural Cedar on Cedar Deck Close-up

Natural Cedar on Cedar Deck Close-up

Driftwood Sealer on Cedar Deck

Driftwood Sealer on Cedar Deck

Dark Red on Cedar Deck Maintenance Coat

Dark Red on Cedar Deck Maintenance Coat

Dark Red Oil Sealer on Custom Built Clear Cedar Deck

Dark Red Oil Sealer on Custom Built Clear Cedar Deck

 

We stopped using Cabot’s products

Summer of 2012 was the last year we used Cabot products on our decks. Cabot known as a great stain manufacturer for a long period of time. We used to use Cabot’s Australian Timber Oil on our ipe deck projects, because this sealer last longer on exotic hardwood, then other sealers.

Cabot changed their formula again (they did it at least 3 times in last 7 years, probably to be VOC compliant), and Cabot’s ATO became a very difficult product to work with. Cabot’s ATO still shows best performance in our test lab, but after understanding that the application cant be done with best quality, we decided to switch to another product. To find out which sealers we use visit our Secrets page.
Ipe Deck Cleaned and Ready for Sealer

Restored Ipe Deck Ready for Sealer

Ipe Porch Restored and Sealed with Cabot's ATO Mahogany Flame

Cabot’s ATO on Ipe

“F” Review at Angie’s List

After 17 “A” reviews, we got an “F” from one customer. We love our job and take it very seriously. Since not everyone has access to Angie’s community reviews, so we re-post it here along with our comments:

“F” REVIEW AT ANGIE’S LIST

August 02, 2012
Hire Again: No

Description Of Work
Andre came out and gave us a quote of about $5800. This would cover power washing our large deck including stairs, balcony and privacy slats; following would be sanding and staining. Andre also ended up washing and staining a side fence for free (he thought it would look better) and also replacing weak boards throughout the deck (upon request) which is why our final cost was higher than the quote.

Member Comments
The job started out well enough, with us both understanding that the work would not start until the weather was dry enough. This arrangement was fine. After starting it did take a long time to finish, again because of the weather. Once things got under way, I had multiple problems.
When Andre power washed the deck, tons of water came into our house. We have wood floors and I was not prepared for the resulting mess. When I mentioned the problem to Andre, he did not offer to help clean up or anything alone that line. He stated that if the seals are weak around windows or doors, water will come in the house. This makes sense, I just was not aware that our seals were broken. If Andre had simply stated beforehand that this might be an issue, I could have watched for it and been prepared to clean it up. Instead I had soaked wood, carpet and rugs to deal with. While power washing, Andre also covered all of our windows with wood coming off of the deck. I don’t know how preventable this is, but rather than just leave it to cake onto our windows, it would have been nice to have the windows covered beforehand or if Andre would have cleaned the windows after the deck was finished. Our balcony was power washed with such force that the paint was sprayed off of the flooring of the balcony. The power washing also sprayed wood debris all over our landscaping. It would have been nice if tarps had been set to prevent this and I can only hope that our heavy winter rains will wash the debris clean from the plants so they won’t have to be replaced.
Andre said he sanded the deck but honestly it doesn’t look like it was sanded in a lot of areas. I wasn’t home to see if this was done, so I can only take him at his word.
We also had problems with the staining. Not only is the deck stained, but so is a good portion of our house. There is stain spray all over the paint of the house from about five feet and down. It is also all over the windows. I can scrub it off of the windows, but I can’t get it out of the paint. Perhaps Andre is not aware of just how expensive house painting can be that he wouldn’t care to be more careful while spraying the deck. We also have stain marks on our concrete pad behind our deck. The stairs that lead up to our deck are not stained as dark as the rest, and part of the handrail never even got stained. Another part of the deck is much darker than the rest. The deck was very wet with stain when finished. I had to wipe my feet off on something to prevent bringing stain into the house for quite a while. It took multiple weeks for me to no longer need to do this.
When the deck was completed Andre insisted upon being paid IMMEDIATELY. I never really had a chance to inspect the deck as it was still soaking wet. He was unclear with me regarding when he would finish, and I was not home to hand over a check at the hour that he finished. I said I could mail it to him the next day, but this was not good enough. He decided he would camp out in our driveway until I got home. I found this to come off as very unprofessional, especially since the phone call beforehand, when I explained that I was not immediately available, Andre found it appropriate to hang up on me while I was trying to find a solution to the problem. I feel that if IMMEDIATE payment is such a big deal, then he should ask for half of the money up front or another arrangement. Andre insisted though that he didn’t want to be paid until the job was done, but then needed to be paid immediately. This provides a ridiculously small window of time for payment.
Overall, I can say two things. Everyone says the deck looks better than it did but that it cost too much, but more importantly, I will NEVER refer Andre to anyone.

 

Contractor’s Respond
First, It would be nice, if the client would try to contact us first, before leaving “F” review and trying to ruin my reputation as a contractor. Let me explain myself:

…water got in the house…

I’m very sorry the water came to the house. We always work very carefully around doors and windows, if water find the way inside, it is not because a pressurize water we used, it would be the same effect if hard rain with wind hit the door. It might be a broken door seal or a big gap cause the leak. I always explain a possibility of water damage and recommend to put a towel or a rug under all doors and windows just in case. I might forget to tell it this time. We’re working on official declaimer which we will show to every client we start to work for. In 9 years being in business, it is the first major issue with client due to the water. After all I believe the damage was minimal, because the client didn’t make any claims to our insurance company.

…didn’t offer to help…

I would be happy to help with wiping water from the floor, but when we work on the project our working clothes is either very dirty and wet, or so oily and sticky, that you definitely don’t want us inside the house. I wouldn’t be helpful cleaning floor and made more harm then good.

…covered all of our windows with wood coming off of the deck…

Normally, nothing or very little would be left on the windows, but the client had a large pergola covering part of the deck and connected to the house just above the window. We washed it at least three times during stripping and right after that. I saw some wooden fiber left, but couldn’t do anything with that, because we couldn’t use a window cleaner right after deck cleaning, it would change the pH balance and deck boards close to the window would become darker. I told that to the client, but I might did a poor job explaining that.

…to have the windows covered before…

Sorry, but it wouldn’t work. It’s like I explained to the client, the pressure washer makes a lot of air turbulence, and with water it’d tear off any protection film. More then that, we used gallons of chemicals above the window on that overhead pergola, and some of it would’ve find the way under the protection film, which create real problems for the paint on siding.

…balcony was power washed with such force that the paint was sprayed off of the flooring of the balcony.

If a contractor uses too much pressure, it leaves a pressure washer marks on the surface. Our equipment set to work on wooden surfaces, that means low pressure. We don’t leave any marks even on unprotected softwood. Clients balcony was faced south, and getting much more sun, then the rest of the house, and it peels much more, then on the other side, where paint was worn out too. Those paint debris would’ve be washed away with no pressure, or even with good wind. Here is no our fault. More than that, paint debris got to the wet wood and stick to it, if try to pressure wash, it could break the wood. We used a small hand sander before sealing to fix this and do thing right. I’m a little disappointed, that for our extra effort we got unreasonable complain.

…sprayed wood debris all over our landscaping… so the plants won’t have to be replaced…

Sorry, but this is normal for such a project. There is no way to catch wood debris. It was a large project, so we had a lot of debris on landscape. It is not visible in a couple of months after the service. The rain, new grass and leaves cover everything. The fact, that the client didn’t mention any dead plants shows that we did a pretty good job protecting the landscape from chemicals. If the deck maintenance would be done more frequently, it would reduce amount of debris a lot.

…it doesn’t look like it was sanded in a lot of areas…

Yes, we performed light sanding/defurring on all deck and handrail tops, including new boards we replaced. There is also deep sanding we perform, but only if we restore deck from acrylic-latex-varnish finishes. I explained in details the difference between deep sanding and defurring during our on-site estimate and after. It seems like the client expected deep sanding on their deck?

…have stain marks on our concrete pad behind our deck…

As a part of the project, we restored a very complicated fence, made as Venetian blinds, and hang over concrete patio. Our sealer has very high penetration level, even small drop spreads in a large spot, and it can penetrate almost anything. Working with such a product is very difficult to completely isolate the concrete, and small amount of oil got to the concrete surface. We use a very effective cleaner for concrete, we apply it enough, but it works slow, and I believe few spots on the concrete were visible by the time we finished. They should disappeared after awhile. I’m sure the concrete is clean right now.

…stairs that lead up to our deck are not stained as dark as the rest, and part of the handrail never even got stained…another part of the deck is much darker than the rest…

As I explained to the client, the stairs were made from a different type of wood, it will always look different, if semi-transparent sealer used. Clint should choose paint-like solid stains to have same look. I never heard about missing spots on handrails. Normally, if we miss a spot, client calls us, and we come back to touch up. Part of the deck looks lighter where we replaced deck boards, first few years it will look different, then it’ll become more even. This is normal and expected. We spoke about this during the estimate and after.

…deck was very wet with stain when finished. I had to wipe my feet off on something to prevent bringing stain into the house for quite a while…

This is how this product works. It’s stain, sealer and wood preserver in one. It slowly penetrates the wood and preserves it. I explained it a few times. Also I suggest, that some kind of rug needed at the entry to keep oil from getting inside the house. We always recommend to leave the deck along for some time. This client didn’t had any other access to the house, but through the deck. Most sealers on the market require 24-48 hours of drying time, and you cant walk on it during this time, our sealer allow to step on deck during dry time. I think, the client benefited more from our product, then that inconvenience. If this product could stop destroying the deck it totally worth it.

…insisted upon being paid IMMEDIATELY…

I believe this is the main reason for all that not-to-be-nice review. Normally, we don’t ask for the money up-front. We think, it helps to build trust, and it’s more convenient for the client. We certain about quality of our work, and we can wait till customer will be fully satisfied. The first working day was July 11th, and the last – August 1st. We bought sealer, chemicals, gas for pressure washer, a lot of building materials for boards replacement. I’m a contractor, I work for living, we spend own money and wait for the project completion for three weeks, with bad weather intervals. I explained the payment requirement at the beginning. I remind her about the payment via email on 7/12. We wait a day before the last work day of the project, just because the client was still out of town. I told the client when I came in the morning the approximate time I’ll finish. And after that she left about 30 minutes before I was done. I was so upset, that I thought I’m not capable of to continue conversation on the phone. It’s hard to make an extra trip to Seattle during high working season to pick-up the check, it means loosing money. I trusted the client with my over $1500 money in materials and supplies and she didn’t even do one thing I was asking her? Do I look like a guy, who will run away with her check as soon as I’ll get it? Now, should I trust her? Will she send payment today or in a couple of weeks? I have kids to feed and bills to pay. Hope, it make sense.

…deck looks better than it did but that it cost too much…

A few words about how big and tough the project was… There is a 1200 sq.ft. deck almost around the house, 60 feet of fence in Venetian blinds style with pergola on the top, another pergola covering large part of the deck, 180 feet of handrails (24 feet is on second floor balcony), large porch, long stairs to the street, two gates on the side. The deck boards were in terrible condition, they were eaten by the dry rot from underneath. I suggested to take a quote from building contractor to replace all deck boards. The client came back to me because rebuild the deck was too expensive. And we saved that deck. With proper maintenance, using the same sealer we use, the client may enjoy this deck for many years.
We burned on that project big time, we spend much more time that we expected, but with our understanding of loses, when we find a few more boards needs to be replaced we did it with no extra cost.
We stripped some ugly white paint from the fence facing to the deck and stained it for free. The client liked it so much, that asked to strip the rest of the paint, Unfortunately, we were done with chem washing at this point, and painted fence was too close to the neighbors house. That remark from the client: “he thought it would look better” doesn’t look like “thank you” to me either, but “F” for our service? Seriously?

Andre Orlov
Exterior Wood Care, Inc.

 

 

Returned customer project

We’re doing 4th maintenance in 8 years on this deck. The homeowner loves our service, and doesn’t look for any other options. We maintain this deck in Natural Cedar tone, which gives a light fresh look. I remember the shape of the wood when we got there for the first time. The deck was sick, the fungus was starting it’s deadly work, slowly eating the deck. We replaced 2 boards at the beginning, and didn’t loose a simple deck board after that. I’m sure, if we continue regular maintenance, replacing the deck boards will not be an issue. BTW, this deck is under a lot of stress: big trees around, and a lot of moister. This is a real good test for the sealer we use.

Deck after 2 years of serious stress by the nature:

 

Deck cleaned and ready for sealer:

 

Painted Deck Restoration

This is probably the worst thing you could do to your deck: Painting.
Painted decks are difficult to restore, because strippers we use designed to strip stains and sealers. Also, paint cover so many wood problems so it’s tough to say if your deck boards could be saved or need to be replaced. Most of the time you need to go with deep sanding to get rid of existing paint.

First step – Chemical washing. If you’ll do deep sanding on the deck you can skip this step, but for us it was interesting how much paint we can strip using our commercial grade stripper.

Before Chemical Washing

Us you can see a lot of loosen paint pilled off after chemicals plus pressure washing.

 

deck surface after pressure washing

Now we need some dry weather, which is not happening very easy on the North West.

 

6/11/2012

I love Seattle, but the weather over here likes dirty jokes :(
I don’t start new projects for a couple of weeks now. Too many decks are waiting for the sealer, and I can’t do it in such weather. But, from the other hand I have plenty of time to play with projects like this. Here is a picture after  the first path of ALTO Clark drum floor sander. Sandpaper grid – 24. A lot of paths to go:

 

7/8/2012

Yes, the live’s go on, and we’re finally done with this project. With a little help from mother nature we got summer…

Her how the deck look after we done with sanding:

 

Oh yes, few boards have been eaten by dry rot. There is no way to fix it, only replacing the boards…

 

And here it goes, the final picture: deck restored, and sealed with TWP-105, double coat using paint brushes and deck pads:

Driftwood Sealer on Cedar

We had an interesting project this May. The homeowner used a stain from one of premium names in color Driftwood. Although he applied it correctly, and had done a lot of wood preparation, the stain start pilling after less then one year. He decided to call professional woody. The Driftwood is not very popular among homeowners, and it was a big pleasure to work with this product. We were able to completely strip all surfaces and apply great product almost the same color.

Sanding Decks

We do light sanding on horizontal surfaces on  every deck we restore, thanks to new type of tools and some work we’d done to adopt this tools for our needs. But sometimes, light sanding is not an option, and in worse case scenario, we cant use a big floor drum sander on particular deck. In this case, our work turns to hell, but the results are great. Look how much sandpaper used to sand by hands medium size deck! This is 40 hours of sanding:

 

First project of 2012

This cedar deck is nicely washed and ready for sanding/sealing

After few days of nice weather we completed the project. Here how it looks in Mahogany (Dark Red):

Mahogany (Dark Red) on Cedar